At IN SOFT ASSIST, we prioritize clarity, transparency, and customer satisfaction in all aspects of your shopping experience. As an independent e-commerce retailer specializing in antivirus software, our Shopping Policy is designed to ensure that your experience with us is clear, straightforward, and compliant with Google Ads policies, Google Search Engine guidelines, and SEO best practices.
We offer a range of antivirus software products from trusted brands, including Norton Antivirus, McAfee Antivirus, Webroot Antivirus, ESET Antivirus, Bitdefender Antivirus, Malwarebytes Antivirus, AVG Antivirus, and Avast Antivirus.
What You Receive: Customers receive a license key delivered via email, along with instructions for instant download within 24 hours of purchase.
Physical Products: Physical versions are available upon request and shipped to the address provided during checkout.
Clear Descriptions: All products are described with utmost clarity to ensure users understand exactly what they are purchasing.
We offer flexible payment methods to cater to our diverse customer base:
Cash on Delivery (COD): Available for physical products only.
Online Payments: Secure online payment options include credit/debit cards and other trusted platforms.
All transactions are processed securely, ensuring the protection of customer information.
Our dedicated customer service team is available to assist with inquiries, troubleshooting, or support related to orders and products.
Email: support@insoftassist.com
Phone: +1 (855) 744-9785
Customers can expect prompt and reliable assistance with their purchases.
Our Refund & Return Policy ensures fairness and transparency in handling claims:
Refund Eligibility: Refunds are accepted within seven (7) days of purchase if the product key has not been activated or downloaded.
Non-Refundable Conditions: Products that have been activated or downloaded successfully are non-refundable, except in cases of damage or defect.
Damaged or Defective Items: Customers experiencing issues with license keys or downloads will receive refunds upon verification of the claim.
Customers can initiate refund requests by contacting our support team with proof of purchase.
IN SOFT ASSIST does not own the trademarks, logos, or brand names of the products we sell. These elements remain the property of their respective holders.
Mentions of these trademarks are strictly for descriptive and informational purposes.
Our platform does not imply endorsement or affiliation with the respective companies.
We are committed to maintaining compliance with Google Ads guidelines and Google Search Engine policies, ensuring all content is accurate, non-misleading, and policy-compliant.
Transparent Communication: Our website avoids tricky language, ensuring users have a clear understanding of products, services, and policies.
Fair Business Practices: IN SOFT ASSIST operates as an independent entity with honesty and integrity in every transaction.
We reserve the right to update this Shopping Policy as necessary to reflect changes in our practices or legal requirements. Updates will be communicated on this page.
For questions or concerns regarding this Shopping Policy, please reach out to us:
Email: support@insoftassist.com
Phone: +1 (855) 744-9785
Website:https://www.insoftassist.com/
Office Address: 6215 59th Avenue Ct W, University Place, WA 98467